State Farm® Insurance Agent Phyllis Nichols
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Lekar
April 29, 2026
5
out of
5
rating by Cindy Lekar
"For Home, Auto, Farm, travel, and Umbrella State Farm Phyllis Nichols, and agent Susan Mills goes over and beyond for fast reliable service. Thank you for your excellent and reliable support!"
We responded:
"Thank you, Cindy! We appreciate your kind review. My team and I pride ourselves on exceptional customer service and want to make sure you understand your coverage. We are here when you need us."
Becky Goodrick
April 29, 2026
5
out of
5
rating by Becky Goodrick
"Always such great personal service! Always there when I need them‼️"
Lindsey Testerman
April 29, 2026
5
out of
5
rating by Lindsey Testerman
"Phyllis and her whole staff are fantastic. Best customer service and pricing in town!"
Levi Coolley
April 28, 2026
5
out of
5
rating by Levi Coolley
"Gina always responds quick and takes good care of me. Thank you for all your hard work."
We responded:
"Levi: Thank you for your 5-Star review! My team and I strive to answer any questions you may have, take care of any changes and provide the best customer service possible. We are blessed to have a great team in place to take care of our customers. Thank you for your business! "
CP
April 24, 2026
5
out of
5
rating by CP
"Been our agents for years! The whole team is amazing"
alex waigandt
April 21, 2026
5
out of
5
rating by alex waigandt
"Excellent service from Phyllis Nichols' State Farm Insurance in Columbia, Missouri"
We responded:
"Alex: Thank you for your 5-Star review! My team and I try our best to give help our customers with their insurance needs. We truly appreciate your continued business!"
Ben Loeb
April 20, 2026
5
out of
5
rating by Ben Loeb
"The State Farm Insurance office of Phyllis Nichols is outstanding. I've been getting my insurance needs met with them for decades. The office staff is knowledgeable, timely, and patient with customers. I highly recommend them."
We responded:
"Hi Ben! Thank you for the 5-star review and recommendation. We truly appreciate your business!"
Tammy Wulff
April 15, 2026
5
out of
5
rating by Tammy Wulff
"Outstanding professional service!! Thank you for taking care of all of our insurance needs!!"
We responded:
"Tammy: Thank you for the 5-Star review! We are here anytime to help with your insurance needs! We truly appreciate your business!!! "
Janet Hendren
April 13, 2026
5
out of
5
rating by Janet Hendren
"Matt, Joann, Anita and Phyllis are always a pleasure to work with and take care of my needs both accurately and efficiently! I’ve been with them since the 80’s!"
We responded:
"Janet: Thank you for y our 5-Star review! My team and I always strive to give the best customer service possible. We are here if you ever have any questions regarding your coverage. We truly appreciate your continued business! "
417 plasma
April 8, 2026
5
out of
5
rating by 417 plasma
"I have been with This Phyllis Nichols Office for about 22 years. It has been such a great experience,being insured by this office, I deal with one representative Gena Patterson for all my needs and assistance with any question that need to be answered, She sometimes works later hours, and puts her time into getting the job done...I highly recommend folks to call this office that will serve you with respect in every way, and will help to find the best pricing that they can get.. Prices Stink but that's the industry, NO ONE can beat my homeowners insurance price that i'm paying with State Farm, Folks call them, you won't regret it...."
We responded:
"Thank you so much for your kind words and 5-Star review! My team and I work very hard to take care of our customers. Thank you for your loyalty to State Farm and trusting me and my team with your insurance needs. You are truly appreciated!"
Susan Powell
April 7, 2026
5
out of
5
rating by Susan Powell
"Susan was so nice and very helpful!!"
We responded:
"Thank you for the 5-Star review! My team and I strive to provide the best customer service possible. We truly do appreciate your business! "
Ron Hediger
April 2, 2026
5
out of
5
rating by Ron Hediger
"Phyllis has always been very helpful and always ready to assist us with a variety of issues."
We responded:
"Hi Ron: Thank you so much for nice review. My team and I always try our best to be helpful to our customers and answer whatever questions they may have. Thanks so much for your business!!!"
Laura Williams
March 30, 2026
5
out of
5
rating by Laura Williams
"Answers our questions quickly."
We responded:
"Hi Laura: Thank you for the nice review! My team and I try to be here when you need us. Thanks for your business!"
Ronald Rumpf
March 24, 2026
5
out of
5
rating by Ronald Rumpf
"Meeting Phyllis Nichols is one of the best things to happen to us in a long time. Phyllis obviously cares about her clients and takes the time to learn their needs. Phyllis arranged all the coverage we need and saved us a considerable amount of money. I know Phyllis will be there to advocate for us if we ever need her."
We responded:
"Ronald: Thank you for the great review. It was nice meeting you. Me and my team try to take the time to get to know our customers and their needs to get them the best coverage at the best price. We truly appreciate your business!"
Lisa Stevens
March 17, 2026
5
out of
5
rating by Lisa Stevens
"Great agency; great agent!"
We responded:
"Lisa: Thank you so much for the great review! My team and I strive to provide the best customer service possible. We are here to answer any questions you may have about your insurance coverage. We truly appreciate your business!"
Jordan Rowles
March 15, 2026
5
out of
5
rating by Jordan Rowles
"Phyllis and her staff have been so wonderful to interact with! They are always so kind, friendly, and professional. Also love the support they offer for the community. A fantastic business!"
We responded:
"Hi Jordan: Thank you for the nice review! My team and I always strive to provide the best customer service possible and are here to answer any questions you may have about your insurance coverage. We truly appreciate your business! "
Alexa
March 14, 2026
5
out of
5
rating by Alexa
"Phyllis was so helpful and fast to take care of us, thank you so much so grateful!"
We responded:
"Hi Alexa: Thank you for your kind review. My team and I strive to give the best customer service possible. If you ever have any questions regarding your coverage, please feel free to contact us. We appreciate your business!"
Sharon Wilson
March 10, 2026
5
out of
5
rating by Sharon Wilson
"I recently purchased a new car and checked with State Farm for a quote on rates. They were quick to get back to me and Susan provided me with the information I requested. She was very kind, courteous and helpful. Not only have I decided to ensure my new car with State Farm, but also my Mom's car and our home. I appreciate good customer service, and Susan has certainly provided such. I would highly recommend Susan for your insurance needs."
We responded:
"Sharon: Thank you for your 5-Star review. My team and I pride ourselves on great customer service and happy you had a good experience with Susan and our office. Please do not hesitate to reach out to us if you ever have any questions regarding your coverage. We truly appreciate your business! "
Rocio Sanchez
March 7, 2026
5
out of
5
rating by Rocio Sanchez
"After our home insurance caused our mortgage payment to go up by $800, we started looking for new coverage. No one could match our current coverage like State Farm. Phyllis Nichols and one of her agents provided us with different options to fit our needs and budget. Questions were answered in a timely manner. Thank you for making our search so smooth and less stressful. State Farm for the win!"
We responded:
"Thank you for your review! We try to help our customers find what best fits their needs and budget; their own personal price plan while providing the best customer service possible. We truly appreciate your business!"
Katya Medina
March 6, 2026
5
out of
5
rating by Katya Medina
"10/10 Experience. Mathew is super professional and guided me through all my questions and concerns. Give him all your business!!"
We responded:
"Thank you for your review. My whole team and I try to make buying insurance as easy and pleasurable as possible. We want to help our customers understand their coverage and what fits them best. We appreciate your business! "
Fernando Sanchez
March 6, 2026
5
out of
5
rating by Fernando Sanchez
"Phyllis and her team really came in clutch when we needed a better rate than what we had for our bundled insurance. They were incredibly helpful and made the process easy. I definitely recommend them for taking care of all your insurance needs."
We responded:
"Thank you for your review and kind words. We are happy you were satisfied with your experience with our office. My team and I try to provide the best customer service possible. We appreciate your business!"
Daniel Flores
March 6, 2026
5
out of
5
rating by Daniel Flores
"Great experience with this State Farm office. The team is very professional, friendly, and always willing to help answer questions. They took the time to explain my coverage and helped me find the best policy for my needs. Customer service is excellent and they respond quickly whenever I need assistance. I highly recommend this office to anyone looking for reliable insurance and great support"
We responded:
"Hi Daniel: We truly appreciate your business and kind words. My team and I strive to give our customers the best experience possible when it comes to insuring what matters most to them. "
Raul Flores
March 6, 2026
5
out of
5
rating by Raul Flores
"Great service and very helpful team. They made the process quick and easy, answered all my questions, and helped me find the right coverage. Highly recommend! ⭐"
We responded:
"Thank you, Raul for your great review. My team and I try to help our customers understand their insurance coverage and are here to answer any questions. We truly appreciate your business!"
Arjey Bien
March 6, 2026
5
out of
5
rating by Arjey Bien
"Matt was extremely helpful and knowledgeable. One of the best decisions I’ve ever made."
We responded:
"Thank you for the great review! My team and I strive to provide the best customer service possible. We want to help you understand your coverage and what you are paying for. We appreciate your business!"
Pegi Phillips-Sapp
February 27, 2026
5
out of
5
rating by Pegi Phillips-Sapp
"I can’t say enough good things about Phyllis and all she did to help is obtain new insurance."
We responded:
"Pegi: Thank you for the kind review. Me and my team strive to make sure our customers understand their coverage and are satisfied with the service we provide. Thank you for your business! It is truly appreciated! "