State Farm® Insurance Agent Phyllis Nichols

"Gena has been amazing to work with. I have been with Phyllis Nichols office for over 20 years. Everyone I come into contact with has always been professional and friendly and easy to work with. They are an amazing group and I am happy to be a customer!"

"Matt was fantastic. Made the whole process simple and great service!"

"Simply outstanding. I have been a State Farm customer for many years and was new to this market. Phyllis and her team went above and beyond in, not only transitioning my accounts, but making me feel welcome in the community. Their support did not end with the close of business. We have since moved to another market and my new State Farm team here is BIG SHOES to fill! We will miss them terribly."

"Service, pricing, products, and willingness to help in any way is always top notch."

"Always exceptional service with all of the staff here!"

"Phyllis goes above and beyond. Look no further for any of your insurance needs. She is kind, efficient, and personable. We’ve been so impressed with her and the company. Thank you, Phyllis."

"Phyllis and Gena are amazing! They made the transition seamless.
They are very knowledgeable and have answered all of our questions in a prompt manner. We appreciate if Phyllis does not know the answer she will find out and keep us informed and updated on progress with our policies. We highly recommend Phyllis and Gena!!"

"Matt did a terrific job with my questions. Very timely with his return responses on email. Friendly, like talking to a brother, very patient and knowledgeable."

"Phyllis and her staff are amazing! They are always prompt, knowledgeable, and incredibly helpful whenever I have questions or concerns. I’m so grateful for the way they have always taken care of me. I highly recommend Phyllis and her team!"

"When it comes to responsiveness and making sure I'm comfortable with any insurance questions, Phyllis is wonderful. Being from the Chicagoland area with a daughter who goes to college in Missouri, Phyllis made it easy to get renters insurance for her. When my daughter graduated from college and decided to stay in Missouri, Phyllis helped her with auto insurance as well. If there are any questions, we are able to get answers quickly. It sets me at ease knowing my daughter has the "what if's" taken care of. I highly recommend Phyllis Nichols State Farm."

"Phyllis Nichols and her team are simply the best. I’ve been extremely impressed with how helpful, responsive, and genuinely caring they are. They don’t just sell insurance—they take the time to understand your needs and make sure you’re properly protected.

Phyllis personally takes an active interest in my situation and consistently makes sure I have the right coverage in place. She is also a tireless advocate for her clients and is always willing to go the extra mile when it matters.

Her decades of experience, deep roots in the Columbia community, and commitment to her clients set her apart. I have complete confidence knowing Phyllis is looking out for my best interests.

**Without question, Phyllis Nichols is the best insurance agent in the state—bar none.** I couldn’t recommend her and her staff more highly!"

"Our church had some questions about coverage and Phyllis was super helpful, setting up a time to discuss, and prompt investigation and response. Highly recommend her as the type of agent you want when you have questions!"

"Attention to details is what I love about Phyllis, but also she is always AVAILABLE which is fantastic. She’s there when I need her!"

"Phyllis and her team are pleasant to work with. They are on top of everything. They are professional and knowledgeable."

"Quick and easy to get insurance in place. Switched from another carrier and saved me a substantial amount of money! Thank you!"

"Always fast and efficient service."

"Always quick to respond and any research they do for a client is accurate."

"Phyllis and her team are the best -- answer your questions and make sure you udnerstand what insurance you need"

"Unchained Melodies has their vehicle insurance through Phyllis Nichols - State Farm Insurance. This vehicle carries precious cargo with four paws. Phyllis and her team are the best to deal with every flat tire, cracked windshield or even when stuck in the mud! We would not trust our vehicle insurance to anyone else!"

"Phyllis Nichols and her staff do great work. They were so helpful to my Mom and Dad with their policies and went the extra mile with us with all our insurance issues. This office did a wonderful job of following up and making sure that we were satisfied with State Farm. Good staff and great office that cares."

"Phyllis Nichols and her team are fantastic! They always take the time to explain my policy options and make sure I get the best coverage without any pressure. Customer service like this is hard to find! Highly Recommended!"

"Phyllis and staff are great! Always answers our questions promptly and so helpful with our needs."

"Excellent service"

"Hello, we would like to express our sincerest gratitude to the office of Phyllis Nichols and staff, including Anita the very pleasant woman answering the phones. Susan Mills the Account Representative/Licensed Agent and Phyllis who talked to is in detail on automobile and farm insurance. They were professional in explaining all the insurance policies.

We believe State Farm is a very reputable insurance company and are happy with all the information we were given about automobile and farm insurance. We are pleased we chose State Farm/Phillis Nichols as our agent.

We feel we gained not only new agents but new friends as well.

Thank you so much for your time and expertise.

Sincerely,

Judy Harvey and Brenda Lee"

"Gena helped us save on our insurance premiums and it was easier than we expected. Thank you"